HOLIDAY CLOSURE*: Dec. 19th – Jan. 4th; Shipping resumes Jan. 5, 2026. *Product inquiries will continue to be answered during this period.

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Hemi 36 Sale

Hemi 36 Manual Lit  —  £1,000 off.  Cinder & Halva. In stock, ships in 3 days.

Shop now →
Also on sale: Canada Factory Sale — £1,000 off → | Hemi 26 & Water Dome 26 — £690 off, in stock →
Ex-Display Clearance — 50% Off and More. Limited Time. Limited Stock.

Shipping

UK, Europe and Middle East Deliveries

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We stock common fire pits and water features colours and models in the UK.  If in stock,  it can ship within 5 working days of sign-off and payment. For products coming from Canada, we can either air freight individual fire pits or water features or send these over the water via LCL shipping. If you are planning a project, give us a call to check our stock situation and shipping and lead times.   We regularly ship to residences, hotels, restaurants and commercial sites all over the UK, Europe and the Middle East from the UK.  All other worldwide locations ship from Canada.   All of our features are packaged in museum quality crates to ensure that they are protected during shipping and when stored on site. Orders are delivered kerbside  and the crates can be easily dismantled using a cordless drill. Our delivery success rate is over 99.8%.

  • Products that are in UK stock will ship within 5 working days. Any fire or water feature you see on any of our sites ( solusdecor.com, solusdecor.co.uk or thefirepit.com ) are available for order in the UK.  The length of time it takes to arrive is wholly dependant on when our next container is scheduled from Vancouver. Contact our sales team to discuss options.
  • All Fire Pits & Water Features are individually wrapped and crated in museum-quality crates to ensure that they arrive with you in perfect condition.

World wide shipping options include:

  •  Kerbside delivery places your crates or pallets on the street in front of your location, where they can be unpacked. Lifting of the products into place is not included with this delivery option.
  •  Airfreight or individual shipment by ocean freight is available by special request.

Please contact us to discuss specific shipping requirements and we will work with you to find a solution.

Delivery Policy

Shipping and lead times – General Information

All orders are subject to product availability. In stock products will be ready to ship within 5 working days. Products out of stock and being sent from Vancouver are generally between a 10 – 12 week delivery. Delivery times may vary depending on seasonality. If you have special requirements, please contact our sales team to discuss options.

Delivery Location

Items offered on our North American website are available for delivery to the UK and the Middle East, but the orders must be placed through Solus Decor UK.  Please call on +44 (0)208 819 1495. EU orders must be placed through can be placed with Solus Decor Spain. For EU order. Please call +34 938004927.

Delivery Time

An estimated delivery time will be provided to you once your order is placed depending on it’s in stock status. Delivery times are estimates and commence from the date that payment is received and the order is confirmed. They are to be used as a guide only and are subject to the acceptance and approval of your order.  Business days mean Monday to Friday, except holidays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Delivery Instructions

All distance shipments are encased in museum-quality crates, which can be disassembled using a cordless drill. We do not recommend leaving any packaged items outside or unpacked, as this may lead to discolouration of the concrete.

Worldwide shipping options include:

  • Kerbside delivery places your crates or pallets on the street in front of your location where they can be unpacked. Lifting of the products into place is not included with this delivery option. Installation is not included.
  • Airfreight by special request.

Shipping Costs

Shipping costs are included in the product’s price.

Taxes

VAT is included in the price you see reflected in your invoice.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at info@solusdecor.com or 44 0208 819 1495

Questions

If you have any questions about the delivery and shipment of your order, please contact us at info@solusdecor.co.uk or +44 (0)208 819 1495