Purchase Terms and Conditions

Purchase Terms and Conditions

All products

  • Delivery of crated products is kerbside only.
  • Solus does not provide installation of these products. Contact details for gas installers can be provided by contacting us, dependent on area. This is not an endorsement and Solus cannot be held responsible for the actions of these trade people.

For water features

  • This product does not come provided with a plug due to UKCA / CE certification regulations. It is the responsibility of the customer to source and install a plug on this product.

For Fire Pits:

  • Solus recommends this product is installed by a registered gas installer to validate the warranty.
  • Solus does not provide a switch or remote for electronic ignition.
  • Solus recommends that a qualified electrician install the electronic start component to validate the warranty.