Shipping and Lead Times
Solus products are designed, built, certified and tested in Canada at our head office and manufacturing studio. Solus has warehouses in the UK, Europe and North America where product is stocked and available for quick shipment in these areas.
IN UK STOCK PRODUCTS
Delivery from our UK warehouse to a UK address is included in the price of fire and water features. Orders typically ship within 4-10 working days.
SPECIAL ORDER ITEMS
Due to the wide range of product configurations (numbering in the hundreds) and seasonal demand fluctuations, not all items are stocked in the UK or Europe.
Products shipped from outside the UK are subject to an international delivery charge of £340–£540 (inc. VAT) in addition to the product price. Estimated shipping lead time is 10–12 weeks.
In some cases, stock may be available in our Spain warehouse. Where applicable, delivery lead time can be reduced to approximately 1–4 weeks.
If you require faster delivery, air freight can be arranged upon request. Please contact us for a custom air freight quotation based on your order details. Once approved, payments for the order and associated freight charges will be arranged in accordance with the agreed terms.
ACCESSORIES
Accessories have shipping included in the price and can be shipped within 4 – 10 working days.
For further information on shipping options, please contact our office at 020 8819 1495 | info@solusdecor.co.uk
