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FAQ’s about Fire Pit Certification and Warranty

Questions you should ask when selecting your fire pit about certification and warranty:

 

Is your fire pit Certified as an Appliance?

Fire bowl

What does this mean?

New requirements are that both the burner and the vessel or enclosure must be certified to CSA/ANSI or CE standards and tested as such.

Most fire pit companies buy a “certified CE burner off the shelf and simply insert it into their vessel or brickwork.  This means that the burner and vessel have not been tested in relation to each other. This is changing in the field due to regulatory and insurance demands in the field. Many European countries are introducing new regulations for fire pits to be fully certified as appliances. The rapid availability of fire pits in big box retailers and online has spawned a wave of regulatory and insurance changes.  Therefore the code and compliance of fire and fire pits in residential and commercial settings is becoming more stringent.

Why does this matter?

Simply inserting certified burners into bricks, concrete, metal, or other materials (as was done commonly in the past) is on the way out. This is because the burners and vessels are not tested and/or certified in relation to each other. The heat of the burner can react differently with different materials and the quality of the vessel. Improper ventilation or improper shut offs can also be dangerous and are also considered in the CE certification process.

What has happened to instigate this change?

In many jurisdictions the gas fitter or inspector has rejected burners that have been set into non-certified vessels or enclosures built on site. The gas fitter or inspector must sign off on the installation and will be looking for the “tags” for the whole appliance – not just the burner.

Solus fire pits encountered this challenge in North America and it is becoming apparent that the same things is happening in Europe as the popularity of fire pits increases.

Why don’t more fire pits companies certify?

Certification is painful, expensive, time consuming, laborious and requires deep technical expertise. Furthermore it has to be done in relation to each product that you manufacture, therefore if you have metal and concrete vessels you have to certify for each material – not just the burner.

Ask about Warranties and ask for details:

When shopping for your fire pit, ask specifically: What are the details and length of time for the warranties? Who handles the burner warranty? Who handles the warranty on the vessel?

Having undergone the entire certification process we introduced the best warranty in the fire pit world. As of 2016 Solus manual lit burners carry a 5 year warranty, 25 years when purchased with a cover.  They are made of brass, don’t rust and we are the manufacturer.  Solus concrete carries a 5 year warranty when purchased with a cover.   Our electronic systems carry a 3 year warranty when purchased with a cover.  This is an extension of the 6 months or 1 year cover normally given by electronic fire pits.  Solus warranty – the best in the business.